Our Walk-in Clinic is now open evenings and weekends. Our full clinic hours are as follows:

Family Practice

Monday to Thursday 9am-5pm

Friday 9am-4pm

Walk-in Clinic

Monday to Thursday 5pm-9pm

Friday 9am-noon

Saturday 10am-4pm

*We are CLOSED on Sundays and Statutory Holidays

Evening Walk-in Clinic check-in starts at 4:30pm.

Friday Walk-in Clinic check-in starts at 8:30am.

Saturday Walk-in Clinic check-in starts at 9:45am.

Please DO NOT show up before the check-in time starts, you will not be placed in line until the start time. Our hallway is shared with other great businesses in town, and we do not want to clog up their entryways. 

Upon arrival at the Walk-In Clinic, please take a number and have a seat. If you have been to our clinic before, one of our team members will call out your number shortly. If you have not been to our clinic before, please grab a New Patient Form and fill it out while you wait. 

Once your number has been called we will book you in to see the doctor between the walk-in hours posted for the day. Please note that there is only one doctor working per walk-in shift, therefore the appointments fill quickly. 

Once your appointment is made you are welcome to leave the clinic until your allotted appointment time. 

Ridgeview Medical Centre is happy to be partnering with Spring Creek Integrated Health!

Ridgeview’s years of commitment and medical support for the Bow Valley will continue uninterrupted while we navigate this exciting transition! All doctors, nurses and support staff have temporarily moved to the new location at Spring Creek Integrated Health. 

Located in the Timberstone Mountain Lodge in Spring Creek, 1404 Spring Creek Gate, Canmore

We are looking forward to our future as sister clinics as we renovate the Ridgeview Medical Centre location. We are anticipating new practitioners with active recruitment and are hopeful to have both locations up and running in the near future. 

Our clinic, as with all clinics in the Bow Valley, is a private organization, owned and operated by a group of family physicians. Our affiliation with the Primary Care Network (PCN) is that our physicians elect to be members of the Bow Valley PCN, providing collaboration and coordination of Primary Health initiatives and resources within our communities. This is different from the 'PCN Clinic' model that some may be familiar with in larger communities.

If it is your first visit, you should bring your provincial health care card and photo ID. You should also be able to provide your mailing address, complete with postal code.

Pending available appointments, our physicians are generally able to perform procedures such as Paps or STI Tests for unassigned patients during same-day or walk-in clinic appointments. Unfortunately, we are not able to provide ‘general health checks’, ‘periodic health exams’, or ‘complete medicals’ for unassigned patients.

To ensure we are able to maintain reasonable wait times, we are only able to assist with individual point-of-care needs to a maximum of 1-2 concerns per appointment.

Yes.

Yes.

As with any appointment, whether with your family doctor or as an unassigned patient, should there be a need, the physician who orders the investigations (or the locum covering for them, should one be in place at the time) will communicate with the patient regarding any necessary results follow up.

If you are waiting to be contacted and continue to experience symptoms or your condition worsens, please return to the clinic and book a follow-up appointment.

The patient is able to call or attend the clinic in-person to enquire about a same-day appointment. There is limited availability each day, so appointments book up quite quickly. If follow-up of a specific issue is required, the method of follow-up will be determined between the doctor and the patient at the time of the appointment.

For urgent matters, you can visit us during our walk-in hours: Monday to Thursday 5-9pm, Fridays 9am-noon and Saturdays 10am-4pm (excluding statutory holidays). Please note physicians are unable to perform complete medical exams or address multiple or complex issues at the Walk-in Clinic.

Ridgeview Medical Centre is working diligently to recruit new doctors. Please fill out our New Patient Form to be added to the waitlist for incoming physicians.

They are one and the same. Unassigned patients are simply patients who are in our system (usually because they have attended the Walk-in Clinic, or have been seen as a family practice patient at our clinic in the past), but are not currently assigned to a family physician.

Yes. Out-of-country patients are seen on a walk-in basis at a base rate of $175. Complex and/or multiple medical issues may incur additional fees. 

Yes, we do offer virtual care in the form of phone consults; however, there are limitations.  

1) You must be physically in Alberta at the time of your appointment; 

2) Virtual care is not covered by the reciprocal agreement between provinces - a fee will apply at the time of booking if you do not have valid Alberta Health coverage.  

While the options for virtual care were temporarily expanded during the pandemic, information received from both Alberta Health Care and the Canadian Medical Protective Association has confirmed that we are no longer able to offer virtual care to patients who are not physically located in Alberta at the time of their appointment. This includes clinic patients who may be temporarily out of the country or in another province.

No. We are unable to provide travel advice. You may wish to speak to your pharmacist or visit the public health website for further information. Please note that travel-related appointments are uninsured services and are not payable by provincial healthcare. Fees apply. 

Yes. Please inform the front desk staff that the injury is work-related BEFORE you see the doctor. You must provide the workplace address, phone number and basic information relating to the injury.

We accept all valid provincial health care (card must be presented at the time of booking), with the exception of Quebec. Quebec does not participate in the reciprocal inter-provincial health care agreement. As such, residents of Quebec must pay a base fee at each appointment. A receipt will be issued that can then be submitted to Quebec Health Care for reimbursement.

No. Unfortunately, we are unable to direct bill to your travel insurance. 

A resident is a doctor who has finished medical school and is taking extra training to specialize. They work under the supervision of a licensed physician for two additional years before beginning to practice Family Medicine independently. Residents can order tests, write prescriptions, and manage most cases on their own, but may ask the licensed physician for help with difficult cases.

A clinical clerk is a medical student who is in their final year of medical school. Clinical Clerks will do placements in various specialties throughout their final year of schooling, prior to graduating and entering the residency program for their chosen specialty. Clinical placements are especially important for clerks, allowing them to gain hands-on patient care experience.

Clinical Clerks may initiate your appointment, but you will always be seen by a licensed physician prior to your appointment ending. 

Occasionally, your physician will have a doctor-in-training working under his or her supervision. The staff will inform you of this when you are shown to an examination room. If you do not wish to be seen by the doctor-in-training, just let a staff member know. Your comfort is our priority.

The doctor-in-training will ALWAYS review your condition and treatment plan with your doctor. Should you have any questions or concerns regarding medical students, feel free to ask your physician.