Ridgeview Medical Centre

Dedicated to your health.

CALL: 403 609 8333

THE APRIL 1st 2020 HEALTHCARE FUNDING CUTS - HOW THIS AFFECTS YOU   

March 3, 2020

To our valued patients and their families,

As your family doctors, we treasure the relationship that we have built with our patients over the years, but in light of Health Minister Shandro’s unprecedented cuts to family medicine, we are being forced to make some tough choices in order to keep serving you.

Due to Minister Shandro’s proposed cuts, as of April 1, we will have to change how we deliver our medical services to you. These changes will likely include:

  • routine visits will be booked for 10 minutes, therefore we may need additional appointment to address all of your concerns
  • prescription refills will not be issued via phone or fax
  • appointments will be needed in order to review results
  • seniors will now be charged for driver’s medicals as this is no longer covered
  • enforcing charges for uninsured services such as sick notes, forms, letters for insurance, etc.

The Alberta Medical Association (AMA) and the medical profession understand the hard economic realities in Alberta, and we have worked hard to provide solutions that do not compromise medical care. At the time that these cuts were announced, the AMA had found solutions to cover 75% of the savings the government required, and had another proposal on the way. In addition, the AMA proposed to go to arbitration to find a solution that was acceptable to both sides.

Despite this, the government is moving forward with their proposed cuts, without consultation or negotiation with the medical profession. These cuts focus on family medicine, rural medicine and the ability to spend more time with patients.

We ask for your support in calling on your elected officials to return to the negotiating table with the AMA. Let them know that their attack on family doctors and the medical home is not acceptable.

Please feel free to contact your MLA, Miranda Rosin: Phone: +1 403 609 4509  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
and our Health Minister, Tyler Shandro: Phone: +1 780 427 3665  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Sincerely,

Your Bow Valley Family Physicians

COVID-19 Letter to Employers   

 

March 13, 2020

 

Dear Employers,

 

During this COVID-19 pandemic, we ask for your help in keeping our community safe. One way you can do this is by following Alberta Health precautions. If your staff member meets AHS criteria regarding COVID-19 exposure, you should advise them to self-isolate at home and call 811. If they are experiencing respiratory distress or are severely unwell, they should call 911 immediately.

 

Instructing your otherwise healthy, or mildly ill yet concerned staff member to attend a physician’s office to obtain a doctors note or testing to ‘eliminate the possibility’ of COVID-19, unnecessarily exposes our most vulnerable community members to the potential spread of the virus. Testing will not be performed unless a person meets the screening criteria.

 

If someone believes they are at risk, they should call 811 and await advice from a clinician. Alternatively, they can CALL their primary care provider’s office for further direction.

 

Ridgeview Medical Centre will be screening all calls to determine if patients meet the most current screening criteria set forth by Alberta Health Services. Patients who meet the criteria will be given options to obtain more information (eg. a phone conversation with their family doctor, or continuing to try and contact 811).

 

Those who are not sure if they meet the criteria will be advised that the most responsible decision is to self-isolate until they are able to get further direction from 811. Again, if anyone is experiencing respiratory distress or is severely unwell, they should call 911 immediately.

 

Ridgeview Medical Centre will not be providing doctor’s notes for patients who meet the criteria to self-isolate; nor will we be seeing otherwise healthy patients to provide doctor’s notes to ‘clear’ them to return to work.

 

Sincerely,

 

Ridgeview Medical Centre

Ridgeview Medical Centre

Ridgeview Medical Centre is dedicated to keeping you healthy. Our team cultivates strong relationships with patients of all ages, serving as health care advocates. We help educate on preventative care, offer the proper screenings, and diagnose ailments and other health concerns. If you need specialized care, we can refer you to specialists in Canmore, Calgary and beyond.

CALL: 403 609 8333

UPDATED Business Hours (effective April 6, 2020)
Please note: Due to COVID-19, we have had to reduce our clinic hours.  Although we are currently not operating our evening walk-in clinic, we are still accepting walk-in patients during the day.  If you are experiencing symptoms associated with COVID-19, please DO NOT attend the clinic in person.  Please call and we would be happy to arrange for a physician phone consult.  Please be aware that due to increased phone activity, our phone lines are quite busy.  If you cannot get through, please try calling back later.  Due to reduced staffing capacity, phones may also be switched off during the lunch break.  

  • Monday:

    9am - 5pm

  • Tuesday:

    9am - 5pm

  • Wednesday:

    9am - 5pm

  • Thursday:

    9am - 5pm

  • Friday:

    9am - 4pm

    (closed 12pm - 1pm)

  • Saturday:

    10am - 4pm

  • Sunday:

    10am - 2pm

Holiday Hours April 2020 (Easter)

GOOD FRIDAY, April 10 - CLOSED

Saturday, April 11 - Walk-In Clinic - 10am-4pm

Sunday, April 12 - Walk-In Clinic - 10am-2pm

Monday, April 13 - Normal business hours

THE APRIL 1st 2020 HEALTHCARE FUNDING CUTS - HOW THIS AFFECTS YOU   

March 3, 2020

To our valued patients and their families,

As your family doctors, we treasure the relationship that we have built with our patients over the years, but in light of Health Minister Shandro’s unprecedented cuts to family medicine, we are being forced to make some tough choices in order to keep serving you.

Due to Minister Shandro’s proposed cuts, as of April 1, we will have to change how we deliver our medical services to you. These changes will likely include:

  • routine visits will be booked for 10 minutes, therefore we may need additional appointment to address all of your concerns
  • prescription refills will not be issued via phone or fax
  • appointments will be needed in order to review results
  • seniors will now be charged for driver’s medicals as this is no longer covered
  • enforcing charges for uninsured services such as sick notes, forms, letters for insurance, etc.

The Alberta Medical Association (AMA) and the medical profession understand the hard economic realities in Alberta, and we have worked hard to provide solutions that do not compromise medical care. At the time that these cuts were announced, the AMA had found solutions to cover 75% of the savings the government required, and had another proposal on the way. In addition, the AMA proposed to go to arbitration to find a solution that was acceptable to both sides.

Despite this, the government is moving forward with their proposed cuts, without consultation or negotiation with the medical profession. These cuts focus on family medicine, rural medicine and the ability to spend more time with patients.

We ask for your support in calling on your elected officials to return to the negotiating table with the AMA. Let them know that their attack on family doctors and the medical home is not acceptable.

Please feel free to contact your MLA, Miranda Rosin: Phone: +1 403 609 4509  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
and our Health Minister, Tyler Shandro: Phone: +1 780 427 3665  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Sincerely,

Your Bow Valley Family Physicians

Contact Us

If this is a medical emergency, call 911

  •    (403) 609 8333
  •    (403) 609 3666
  • After hours cancellations:
       (403) 609 9596

After Hours

For after hours health advice or information
about health services in your area, call MyHealth.Alberta.ca  

    Toll-free at 811

Address

Suite 212,
1240 Railway Ave.
Canmore, AB
T1W 1P4

- Located on 2nd level
- Disabled parking available
- Elevator access

Please note:  Phones may be switched off from 12-1pm on weekdays, or if busy during walk-in clinic hours.  If you receive the closed message during advertised open hours, please either attend the clinic in person, or try calling back later.

Walk-In Patients Welcome

Walk-in clinic downtown Canmore - Urgent Care

Clinic walk-in hours:
Please note: Due to COVID-19, we have had to reduce our clinic hours.  Although we are currently not operating our evening walk-in clinic, we are still accepting walk-in patients during the day.  If you are experiencing symptoms associated with COVID-19, please DO NOT attend the clinic in person.  Please call and we would be happy to arrange for a physician phone consult.  Please be aware that due to increased phone activity, our phone lines are quite busy.  If you cannot get through, please try calling back later.  Due to reduced staffing capacity, phones may also be switched off during the lunch break.  

  • Monday to Thursday:

    (temporary, effective April 6, 2020)  No walk-in hours

  • Friday:

    No walk-in hours

  • Saturday:
    10am - 4pm
  • Sundays and Statutory Holidays:
    10am - 2pm

 

If appointments are available during regular office hours, we will try our best to accommodate walk in patients. Please visit the clinic in person, as walk-in appointments cannot be booked over the phone.

It is important that you bring your Provincial Healthcare Card and photo ID for your appointment. You may need to pay appointment fees up-front if you do not have adequate proof of provincial coverage. https://www.alberta.ca/ahcip.aspx

NOTE: Under no circumstances will Narcotics be prescribed during walk-in appointments. Should you wish to obtain a narcotic prescription, we recommend you schedule an appointment with your family physician.

Foreign Citizens Traveling in Canada:

Physicians at Ridgeview Medical Centre see non-Canadian citizens on a walk in basis. The base fee for non-Canadians is $125 per appointment. Additional fees may be charged based on the complexity of the appointment. Please note, we do not do x-rays or lab work on site. We do not accept travel insurance.

Walk in Policy

Walk in appointments are available Monday through Thursday evenings and on weekends. Walk in appointments are booked on a first-come, first-served basis. Names are taken at the front desk in person only, starting at 5pm Mondays - Thursdays, and 10am on weekends and most holidays.

Walk in patients will be accommodated during regular office hours space permitting; availability is not guaranteed.

Appointments must be booked in person.

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