Ridgeview Medical Centre is undergoing some exciting changes! Please see below for a quick summary of the great news we have to share so far........
NEW PHYSICIANS:
We are so glad to welcome aboard Dr. Ruth Eeles. Dr. Eeles has a wonderful patient base here in the Bow Valley, and we cannot wait to welcome her patients to our clinic.
We are also excited to welcome Dr. Christie Grundling who is accepting new patients who reside within the Bow Valley (Banff, Canmore, Lake Louise, Harvie Heights). Please fill out our New Patient Form to be added to the waitlist, and we will be in contact with you shortly to schedule a meet & greet appointment.
NEW HOURS:
Ridgeview Medical Centre has now re-opened our evening and weekend walk-in clinic. Below are our new clinic hours, effective July 1, 2023.
FAMILY PRACTICE
Monday to Thursday
9am - 5pm
Fridays
9am - 4pm
*Excludes Statutory Holidays
WALK-IN CLINIC
Monday to Thursday
5-9pm
(Check-in starts at 4:30pm)
Fridays
9am - noon
(Check-in starts at 8:30am)
Saturdays
10am - 4pm
(Check-in starts at 9:45am)
*Excludes Statutory Holidays
NEW POLICIES:
Walk-in Policy:
Walk-in patients are served on a first - come - first - serve basis. If you require immediate medical attention, please seek care at Canmore General Hospital or Banff Mineral Springs Hospital.
Please DO NOT show up before the check-in time starts - you will not be placed in line until the start time. Our hallway is shared with other great businesses in town, and we do not want to clog up their entryways.
Upon arrival for Walk-in Clinic, please take a number and have a seat. If you have been to our clinic before, one of our team members will call out your number shortly. If you have not been to our clinic before, please grab a New Patient Form and fill it out while you wait.
Once your number has been called, we will book you in to see the doctor between the walk-in hours posted for the day. Please note that there is only one doctor working per walk-in shift, therefore the appointments fill quickly.
Once your appointment is made, you are welcome to leave the clinic until your allotted appointment time.
Same-Day Visit Policy:
Now that we have opened our Walk-in Clinic, we have stopped offering same-day appointments on the days that we are running the Walk-in Clinic.
If you require a same-day appointment, please come to the Walk-in Clinic, if offered, or if there is no Walk-in Clinic that day, you will have to call the clinic at 9am that same day to see if there are any same-day appointments available.
Please note that all same-day appointments are open for patients with or without a family doctor at our clinic.
Masking Policy:
As per Alberta Health Services policies, we are lifting our mandatory masking requirement EFFECTIVE March 24, 2023.
A mask is only required in the following situations:
- A Patient with the following symptoms MUST wear a mask:
- Sore throat
- Runny nose
- Sneezing
- New or worsening cough
- Shortness of breath or difficulty breathing
- Temperature equal to or more than 38°C
- Masks will be worn by Physicians and Staff when unable to physical distance from a symptomatic patient.
- Masks may also be worn based on personal comfortability, for all patients, staff and physicians.
- Masks must be worn if you have had a positive covid test in the past ten days, regardless of whether you currently have symptoms.
We thank all of our Patients, Physicians, Staff and Community for following the masking regulations for the last 3 years. We appreciate your diligence in keeping us and our community safe.
