Ridgeview Medical Centre

Ridgeview Medical Centre is dedicated to keeping you healthy. Our team cultivates strong relationships with patients of all ages, serving as health care advocates. We help educate on preventative care, offer the proper screenings, and diagnose ailments and other health concerns. If you need specialized care, we can refer you to specialists in Canmore, Calgary and beyond.

CALL: 403 609 8333

Ridgeview Medical Centre

Dedicated to your health.

CALL: 403 609 8333

December 4, 2020

COVID-19 SWAB CLINIC UPDATE

Unfortunately, Ridgeview Medical Centre is no longer able to offer COVID-19 testing. 

Online booking options are available for the Banff and Cochrane AHS Assessment Centres via https://www.albertahealthservices.ca/topics/Page17058.aspx (Alberta Health number required).

For additional information on local Bow Valley options, please visit the Bow Valley Primary Care Network’s website at http://bowvalleypcn.ca/Pages/default.aspx


September 30, 2020

COVID-19 SWAB CLINIC UPDATE

We regret to advise that Ridgeview Medical Centre will be ceasing our COVID-19 swab clinic operations on Thursday, October 15, 2020.

The safety of our physicians, staff and patients must take priority and with inclement weather expected just around the corner, we can no longer ensure a safe outdoor testing environment.

We would like to extend our thanks to our regular family practice patients who have been incredibly patient with our physician’s schedules also accommodating swab clinic bookings during this time. We are also grateful to the Bow Valley Primary Care Network for their role in coordinating and championing testing availability among our local clinics.

We are proud to have been able to offer this service to our local Bow Valley community for the past six months, particularly in the noticeable absence of an AHS Assessment Centre within an easily accessible distance.

For more information on COVID-19 testing availability in Alberta, please call 8-1-1 or visit https://www.alberta.ca/covid-19-testing-in-alberta.aspx#toc-2


September 16, 2020

COVID-19 RESULTS... Did you know?

You can potentially gain access to your COVID-19 results sooner by signing up for an Alberta MyHealth Records account?

Albertans aged 14 and over, and who have a valid Alberta ID, are able to create an account in order to access their results. Results are available on MyHealth Records as soon as the Lab has completed their verification process, which is (on average) approximately 48-72 hours after your swab.


SEPT 2021 - COVID-19 VACCINE EXEMPTIONS

The physicians at Ridgeview Medical Centre practice evidence-based medicine and as such, will only provide COVID-19 vaccine exemptions in the rare event that a patient meets the strict criteria as outlined by the AHS COVID-19 Scientific Advisory Group and supported by the College of Physicians and Surgeons of Alberta.

Please review the following prior to contacting the clinic to discuss vaccine exemptions: CPSA - Vaccine Exemption FAQ

Also, a timely reminder regarding our zero-tolerance abuse policy. Patients who are aggressive or abusive towards physicians, staff or other patients will be removed from the clinic and may have their care terminated.

SEPT 2021 - SUNDAY CLOSURE

We regret to advise that due to staffing considerations, Ridgeview Medical Centre will not be operating our Sunday walk-in clinics for the foreseeable future.

We continue to offer our Saturday walk-in clinic from 10am-4pm; and will also continue to reserve a number of 'same-day only' appointments from 5-9pm, Mon-Thurs.  Please note that these appointments book up fast, so we recommend calling early to secure a time.

We apologize for any inconvenience this may cause for our community and thank you for your understanding. 

July 2021 - PHYSICIAN RECRUITMENT!

Ridgeview Medical Centre is a busy family medicine clinic based in the spectacular mountain community of Canmore, Alberta. Our multi-disciplinary team includes 7 x Family Physicians and 2 x Licensed Practical Nurses. In addition to our Family Practice, we also offer evening and weekend walk-in clinic hours; and are members of the Bow Valley PCN.

Ridgeview Medical Centre is looking for a dynamic physician to join our team. The schedule is negotiable; however the expectation would be an ongoing schedule of 3-4 shifts per week, including 1 x evening shift per week (offering same-day / walk-in clinic services) and rotating weekend walk-in / hospitalist coverage. Clinical privileges with Canmore General Hospital are a requirement of the position.

We offer a strong administrative team, excellent PCN nursing support, competitive overhead, and a supportive, collaborative environment in which to grow and nurture your practice.

With all that our spectacular mountain community offers, we of course encourage and support a healthy work/life balance for all team members.

For more information, please contact Debra Kapitzke, Clinic Manager on 403-609-8333, opt 5; or email your application to This email address is being protected from spambots. You need JavaScript enabled to view it..

FAREWELL AND BEST WISHES TO DR. MITCHELL!

It is with mixed emotions that we announce the retirement of our beloved and much appreciated, Dr. Joanne Mitchell, effective June 19, 2020.  Dr. Mitchell was one of the founding physicians at Ridgeview Medical Centre, and has served as a leader and mentor to many health professionals in our community.  She will be dearly missed at Ridgeview, by her colleagues and patients alike.  We wish Dr. Mitchell an abundance of sunny golf and bluebird ski days in her retirement!

Due to the COVID-19 crisis, as well as recent changes to physician compensation by the Alberta Government, we have not been able to secure a replacement physician for Dr. Mitchell.  Unless a chart transfer request has been received, all patients have been reassigned to another physician at Ridgeview.  Please call our front desk at 403-609-8333 for more information.

Opening Hours

Same-day appointments for unassigned patients (previously referred to as walk-in patients) are available during weekend walk-in clinic hours; and where availability permits, during regular weekday clinic hours. 

Appointments for unassigned patients are booked same-day only and cannot be booked in advance. 

If you are experiencing symptoms associated with COVID-19, or if you are a known close contact of a positive case, please DO NOT attend the clinic in person.

Due to increased phone activity, our phone lines are extremely busy.  If you cannot get through, please try calling back later.

  • Monday:

    9am - 7pm

    (closed 12pm - 1pm)

  • Tuesday:

    9am - 7pm

  • Wednesday:

    9am - 7pm

  • Thursday:

    9am - 7pm

  • Friday:

    9am - 4pm

    (closed 12pm - 1pm)

  • Saturday:

    10am - 4pm

  • Sunday:

    CLOSED

Statutory / Civic Holiday Hours 2021

Monday, May 24 - Victoria Day - 10am-2pm

Thursday, July 1 - Canada Day - CLOSED

Monday, August 2 - Heritage Day - 10am-2pm

Monday, September 6 - Labour Day - 10am-2pm

Monday, October 11 - Thanksgiving - 10am-2pm

Saturday, November 11 - Remembrance Day - 10am-4pm

Friday, December 24 - Christmas Eve - 9am-12pm

Saturday, December 25 - Christmas Day - CLOSED

Sunday, December 26 - Boxing Day - CLOSED

Friday, December 31 - New Year's Eve - 9am-12pm

Saturday, January 1, 2022 - New Year's Day - CLOSED

THE APRIL 1st 2020 HEALTHCARE FUNDING CUTS - HOW THIS AFFECTS YOU   

March 3, 2020

To our valued patients and their families,

As your family doctors, we treasure the relationship that we have built with our patients over the years, but in light of Health Minister Shandro’s unprecedented cuts to family medicine, we are being forced to make some tough choices in order to keep serving you.

Due to Minister Shandro’s proposed cuts, as of April 1, we will have to change how we deliver our medical services to you. These changes will likely include:

  • routine visits will be booked for 10 minutes, therefore we may need additional appointment to address all of your concerns
  • prescription refills will not be issued via phone or fax
  • appointments will be needed in order to review results
  • seniors will now be charged for driver’s medicals as this is no longer covered
  • enforcing charges for uninsured services such as sick notes, forms, letters for insurance, etc.

The Alberta Medical Association (AMA) and the medical profession understand the hard economic realities in Alberta, and we have worked hard to provide solutions that do not compromise medical care. At the time that these cuts were announced, the AMA had found solutions to cover 75% of the savings the government required, and had another proposal on the way. In addition, the AMA proposed to go to arbitration to find a solution that was acceptable to both sides.

Despite this, the government is moving forward with their proposed cuts, without consultation or negotiation with the medical profession. These cuts focus on family medicine, rural medicine and the ability to spend more time with patients.

We ask for your support in calling on your elected officials to return to the negotiating table with the AMA. Let them know that their attack on family doctors and the medical home is not acceptable.

Please feel free to contact your MLA, Miranda Rosin: Phone: +1 403 609 4509  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
and our Health Minister, Tyler Shandro: Phone: +1 780 427 3665  Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Sincerely,

Your Bow Valley Family Physicians

Contact Us

If this is a medical emergency, call 911

  •    (403) 609 8333
  •    (403) 609 3666
  • After hours cancellations:
       (403) 609 9596

After Hours

In a medical emergency, please call 911. 

24hr emergency departments are also available at Canmore General Hospital and Banff Mineral Springs Hospital.

For after hours, non-urgent health advice, or for information
about health services in your area, call MyHealth.Alberta.ca, toll-free at 811

Address

Suite 212,
1240 Railway Ave.
Canmore, AB
T1W 1P4

- Located on 2nd level
- Disabled parking available
- Elevator access

Please note:  Phones may be switched off from 12-1pm on weekdays, or if busy during evening or weekend clinic hours.  If you receive the closed message during advertised open hours, please try calling back later.

Walk-In Patients:

Same-day appointments for unassigned patients (previously referred to as walk-in patients) are available during Saturday walk-in clinic hours; and where availability permits, during regular weekday clinic hours. 

Appointments for unassigned patients are booked same-day only and cannot be booked in advance. 

New patients are required to have completed a New Patient Form and emailed it, along with a copy of their Provincial health card, to This email address is being protected from spambots. You need JavaScript enabled to view it. prior to calling to book.  Photo ID may also be requested.  

Please note: If you cannot provide a copy of your Provincial Health Care Card, you may need to pay for your appointment.  We are unable to confirm coverage for visitors from other Provinces. 

If you do not have any symptoms related to COVID-19, and are not aware of any close contact to a confirmed COVID-19 case in the last 14 days, you may still attend the clinic in person to enquire about appointment availability.

Saturday walk-in appointments are booked on a first-come, first-served basis and can currently be booked via phone or in person.

Under no circumstances will narcotics or drugs of abuse be prescribed to unassigned patients.  

 

  • UNASSIGNED PATIENT CLINIC HOURS:
  • Monday to Thursday:

    Limited same-day appts available

  • Friday:

    No walk-in clinic

  • Saturday:
    10am - 4pm
  • Statutory Holidays*:

    10am - 2pm

    *Closed Canada Day, Christmas Day, Boxing Day and New Years Day.

Foreign Citizens Traveling in Canada:

Physicians at Ridgeview Medical Centre are able to see non-Canadian residents on a walk-in basis. The base fee for non-Canadians is $125 per appointment. Additional fees may be charged based on the complexity of the appointment. Please note, we do not do x-rays or lab work on site. We do not accept travel insurance.

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