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Ridgeview Medical Centre

Dedicated to your health.

CALL: 403 609 8333

July 2023 - New Physicians! New Hours! New Policies!

Ridgeview Medical Centre is undergoing some exciting changes! Please see below for a quick summary of the great news we have to share so far........ 



We are so glad to welcome aboard Dr. Ruth Eeles. Dr. Eeles has a wonderful patient base here in the Bow Valley, and we cannot wait to welcome her patients to our clinic. 

We are also excited to welcome Dr. Christie Grundling  who is accepting new patients who reside within the Bow Valley (Banff, Canmore, Lake Louise, Harvie Heights). Please fill out our New Patient Form to be added to the waitlist, and we will be in contact with you shortly to schedule a meet & greet appointment. 



Ridgeview Medical Centre has now re-opened our evening and weekend walk-in clinic. Below are our new clinic hours, effective July 1, 2023.


Monday to Thursday
9am - 5pm

9am - 4pm

*Excludes Statutory Holidays



Monday to Thursday

(Check-in starts at 4:30pm)

9am - noon

(Check-in starts at 8:30am) 

10am - 4pm

(Check-in starts at 9:45am)

*Excludes Statutory Holidays



Walk-in Policy: 

Walk-in patients are served on a first - come - first - serve basis. If you require immediate medical attention, please seek care at Canmore General Hospital or Banff Mineral Springs Hospital.

Please DO NOT show up before the check-in time starts - you will not be placed in line until the start time. Our hallway is shared with other great businesses in town, and we do not want to clog up their entryways. 

Upon arrival for Walk-in Clinic, please take a number and have a seat. If you have been to our clinic before, one of our team members will call out your number shortly. If you have not been to our clinic before, please grab a New Patient Form and fill it out while you wait. 

Once your number has been called, we will book you in to see the doctor between the walk-in hours posted for the day. Please note that there is only one doctor working per walk-in shift, therefore the appointments fill quickly. 

Once your appointment is made, you are welcome to leave the clinic until your allotted appointment time. 

Same-Day Visit Policy: 

Now that we have opened our Walk-in Clinic, we have stopped offering same-day appointments on the days that we are running the Walk-in Clinic. 

If you require a same-day appointment, please come to the Walk-in Clinic, if offered, or if there is no Walk-in Clinic that day, you will have to call the clinic at 9am that same day to see if there are any same-day appointments available. 

Please note that all same-day appointments are open for patients with or without a family doctor at our clinic. 

Masking Policy:

As per Alberta Health Services policies, we are lifting our mandatory masking requirement EFFECTIVE March 24, 2023.

A mask is only required in the following situations:

  • A Patient with the following symptoms MUST wear a mask:
    • Sore throat
    • Runny nose
    • Sneezing
    • New or worsening cough
    • Shortness of breath or difficulty breathing
    • Temperature equal to or more than 38°C
  • Masks will be worn by Physicians and Staff when unable to physical distance from a symptomatic patient.
  • Masks may also be worn based on personal comfortability, for all patients, staff and physicians.
  • Masks must be worn if you have had a positive covid test in the past ten days, regardless of whether you currently have symptoms.

We thank all of our Patients, Physicians, Staff and Community for following the masking regulations for the last 3 years. We appreciate your diligence in keeping us and our community safe. 

Opening Hours

If you are experiencing symptoms associated with COVID-19, or if you are a household contact of a positive case, please do not attend the clinic in person.

Due to increased phone activity, our phone lines are extremely busy.  If you cannot get through, please try calling back later.

Phones may periodically be switched off during the weekday lunch breaks, or if busy during Saturday walk-in clinic hours.  If you receive the closed message during advertised open hours, please try calling back later.

  • Monday:

    9am - 5pm

  • Tuesday:

    9am - 5pm

  • Wednesday:

    9am - 5pm

  • Thursday:

    9am - 5pm

  • Friday:

    9am - 4pm

  • Saturday:

    10am - 4pm

  • Sunday & Stat. Holidays:


  • Walk-in Hours:

    Mon-Thurs 5-9pm

    Fridays 9am-noon

    Saturdays 10am-4pm

Unassigned (Walk-in) Patients:

Ridgeview Medical Centre is a family practice and offers a Walk-in Clinic on evenings and weekends.

Walk-in rules apply:

  • Patients must attend the clinic in person to book and will be assigned an appointment on a first-come, first-seen basis.
  • Appointments are booked same-day only and cannot be booked in advance. 
  • Unassigned patients who do not return at their assigned appointment time will lose the ability to book ahead in the future and may be required to wait in clinic for any future appointments. Additional missed appointments will result in dismissal from the clinic.
  • New patients must complete a New Patient Form and provide a copy of their Provincial Health Card at the time of booking. Photo ID may also be requested. 
  • Please note: If you cannot provide a valid copy of your Provincial Health Card, or if you have Quebec Healthcare, you will need to pay for your appointment.  We are unable to confirm coverage for visitors from other provinces. 
  • Some services, such as travel-related appointments or third-party medical forms, are not covered by Alberta Health Services and may incur a fee.  
  • If you have cold or flu symptoms that you suspect may be related to COVID-19; please call to discuss prior to attending the clinic in person.   

Physicians at Ridgeview Medical Centre are able to see non-Canadian residents on a walk-in basis. 

The base fee for non-Canadians is $175 per appointment. Additional fees may be charged based on the complexity of the appointment.  

Please note: we are not able to perform x-rays or lab work on-site, nor can we bill directly to your travel insurance.

  • WALK-IN CLINIC HOURS, effective July 1, 2023

    Monday to Thursday: 5-9pm 

    Friday: 9am-noon

    Saturday: 10am-4pm

    Sunday & Statutory Holidays: CLOSED

Contact Us

If this is a medical emergency, call 911.

  •    (403) 609 8333
  •    (403) 609 3666
  • After hours cancellations:
       (403) 609 9596

After Hours

In a medical emergency, please call 911. 

24hr emergency departments are also available at Canmore General Hospital and Banff Mineral Springs Hospital.

For after-hours, non-urgent health advice, or for information about health services in your area, call, toll-free at 811


Suite 212,
1240 Railway Ave.
Canmore, AB
T1W 1P4

- Located on 2nd level
- Accessible parking available
- Elevator access

Please note:  Phones may periodically be switched off during weekday lunch breaks, or if busy during Saturday walk-in clinic hours.  If you receive the closed message during advertised open hours, please try calling back later.