New Patient Information

New Patient Information

Unfortunately the COVID-19 crisis has impacted the way we are able to practice.  Until further notice, we do not have any physicians accepting new patients.  We are still welcoming unassigned patients on a same-day 'walk-in' basis, as availability permits; however please be sure to call the clinic at 403-609-8333 first, if you are showing any symptoms that could be related to COVID-19.

For more information on physicians currently accepting new patients in the Bow Valley, please visit the Bow Valley PCN website.

NEW PATIENTS / WALK IN PATIENTS

All new patients are required to fill out a new patient form and provide a copy of their valid Provincial Health Card, and/or photo ID. 

Complete our New Patient Form and email it to This email address is being protected from spambots. You need JavaScript enabled to view it. in advance for a speedy intake!

Walk-in appointments for unassigned patients

DUE TO CHANGES IN PRACTICE DUE TO COVID-19, WE ARE CURRENTLY ACCEPTING WALK-IN PATIENTS FOR PHONE CONSULTS.

Walk-in appointments for unassigned patients are available during posted walk-in clinic hours, and where availability permits, during regular clinic hours.  Walk-in appointments (whether phone or in-person) are available same-day only. 

NOTE: Under no circumstances will narcotics be prescribed during walk-in appointments.

Walk-in Hours
Please note: Due to COVID-19, we have had to reduce our clinic hours.  Although we are currently not operating our evening walk-in clinic, we are still accepting walk-in patients during the day, as availability permits.  If you are experiencing symptoms associated with COVID-19, please DO NOT attend the clinic in person.  Please call and we would be happy to arrange for a physician phone consult.  Please be aware that due to increased phone activity, our phone lines are quite busy.  If you cannot get through, please try calling back later.  Due to reduced staffing capacity, phones may also be switched off during the lunch break.  

  • Monday to Thursday:

    No walk-in hours

  • Friday:
    No walk-in hours
  • Saturday:
    10am - 4pm
  • Sundays and Statutory Holidays:
    10am - 2pm

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